SPEWS operates "spam traps", email addresses designed to capture
spam. When spam mail is detected, SPEWS sends a complaint to the
originating network. In theory SPEWS sends staged complaints as more
and more spam is received from a given source, culminating in a
listing for the network on the SPEWS blacklist. The listing, in
turn, expands further and further as more spam arrives. This can
result in the blocking of large ranges of IPs, even whole hosts.
Unfortunately nobody seems to want to take responsibility for the
content of the list. A visit to news.admin.net-abuse.email
shows numerous examples of requests for removal from blacklists
being ignored or scorned by admins who support SPEWS. The prevailing
attitude is that spammers and people who look like spammers can go
to hell.
In the case of somethingawful this attitude has been compounded
by a somewhat juvenile campaign of message spamming on news.admin.net-abuse.email,
which has probably undermined what little hope the site had of being
delisted. The spamming was carried out by somethingawful forum
members incensed by what they saw as the unfair blocking of the
site's email. Obviously this is the wrong response, if only from a
PR point of view. But the whole string of events raises a number of
important questions about who controls the internet and what they
want it to be.
Like any community, many email admins, or at least those who take
an active approach to spam-fighting, regard themselves as something
of an in-group. Mre importantly they hold a special power that is in
some respects unassailable. Short of hacking a provider or breaking
into their network centres, most people haveonly supplicant status
with respect to the admins who keep their data flowing. The
responses to spamming and trolling by SA "minions" in the
net-abuse.email newsgroup show that perhaps the worst thing you can
do is piss off an admin.
Is there any way to make the power of admins subject to some
universal principle or law of the internet? It's hard to say. What
separates the internet from so many other aspects of our lives is
the fact that it is so heavily mediated. From person to computer to
cable to network there is constant control and redirection exerted
over data. The equipment and software needed to keep the internet
running has to be maintained by somebody, and those people must
necessarily have privileged access to the guts of the system.
perhaps what this illustrates best is not the danger of having
the system controlled, but the danger of allowing ideology to
control the system. When blocking spam becomes more important than
maintaining the smooth and effective operation of the system then
the system is breaking down. When administrators are concerned more
that spammers be punished than that users enjoy reasonably
uncluttered access to email, the system is breaking down. And when
admins are so zealous about stopping spam that they are prepared to
threaten retribution against spammers by both legal and illegal
means, the system is breaking down.